Fully Remote Tier 1 Customer Experience Agent
Somerville, Middlesex County, Massachusetts, 02143, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Jobgether is seeking a Customer Experience Agent — Tier 1 to serve as the first point of contact for customers across phone, email, and chat. You will resolve routine issues, document interactions, and escalate more complex cases to Tier 2/3 as needed, while maintaining a high standard of service.
This fully distributed, remote role emphasizes empathetic support, collaboration with teammates, and adherence to established procedures to drive consistent customer satisfaction.
Our group is growing, and we are hiring a Fully Remote Tier 1 Customer Experience Agent in MA, United States.
The Fully Remote Tier 1 Customer Experience Agent role at Jobgether is now open for applications in MA, United States.
Join us at Jobgether as our next Fully Remote Tier 1 Customer Experience Agent in MA, United States.
We are currently recruiting a Fully Remote Tier 1 Customer Experience Agent for our team in MA, United States.
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