Remote Customer Success Specialist
Jacksonville, Onslow County, North Carolina, 28540, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Technical Support
XACT is seeking a Customer Service Specialist to support our clients' customers from a dedicated home office. You’ll help customers find products, answer questions, and guide them through the order process with empathy and problem-solving skills.
In this role you will communicate across teams, meet performance metrics, and look for ways to enhance the customer experience through thoughtful solutions and upselling where appropriate. Training is provided.
The Remote Customer Success Specialist role at XACT is now open for applications in Raleigh, NC, United States.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Success Specialist role in the description above.
We appreciate your interest in this position.
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