Remote Client Concierge & Support Specialist
Lansing, Ingham County, Michigan, 48908, USA
Listed on 2026-11-06
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Customer Service/HelpDesk
HelpDesk/Support, CRM Systems & Management, Customer Service Rep, Client Relationship Management
Courser seeks a Client Concierge to support small and long-tail clients with proactive, high-quality customer service and operational support. You will handle non-technical inbound requests, assist with survey follow-ups, and help ensure operational excellence for clients not assigned to a dedicated Account Manager.
You will collaborate with Service Operations and Account Management to keep CRM data accurate, support quotes and orders for small accounts, and coordinate renewal communications
As a Remote Client Concierge & Support Specialist, you will play an important part at Courser in Southfield, MI, United States.
This opportunity is part of our work in Marketing & Media, Other.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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