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Remote Call Center Team Lead — Customer Service

Remote / Online - Candidates ideally in
Suffolk, Virginia, 23432, USA
Listing for: Verizon
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 73000 - 126000 USD Yearly USD 73000.00 126000.00 YEAR

Job Description & How to Apply Below

Verizon is seeking a passionate Customer Care Team Lead to guide a remote team delivering high-quality service for devices, billing, and related inquiries. You will mentor staff, allocate resources, and ensure swift issue resolution while modeling exceptional customer care.

The role requires a Bachelor's degree or 4+ years in relevant experience, willingness to work evenings, weekends, and holidays, and strong leadership in a call-center or customer service environment.

We are currently recruiting a Remote Call Center Team Lead — Customer Service for our team in Hampton, VA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Call Center Team Lead — Customer Service role at Verizon, based in Hampton, VA, United States.

We are looking to fill the Remote Call Center Team Lead — Customer Service position at Verizon in Hampton, VA, United States.

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