Remote Call Center Team Lead — Customer Service
Roanoke, Roanoke County, Virginia, 24019, USA
Listed on 2026-11-07
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Management, HelpDesk/Support
Verizon is seeking a passionate Customer Care Team Lead to guide a remote team delivering high-quality service for devices, billing, and related inquiries. You will mentor staff, allocate resources, and ensure swift issue resolution while modeling exceptional customer care.
The role requires a Bachelor's degree or 4+ years in relevant experience, willingness to work evenings, weekends, and holidays, and strong leadership in a call-center or customer service environment.
We are currently recruiting a Remote Call Center Team Lead — Customer Service for our team in Hampton, VA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Call Center Team Lead — Customer Service role at Verizon, based in Hampton, VA, United States.
We are looking to fill the Remote Call Center Team Lead — Customer Service position at Verizon in Hampton, VA, United States.
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