Remote Call Center Supervisor - Lead Customer Care

Verizon is seeking a skilled leader for a remote customer care team in Morristown, NJ. You will guide a team to deliver outstanding service, resolve device, billing, and other issues, and ensure rapid issue resolution while maintaining high service quality.

You will manage resources, monitor call volumes, mentor staff on best practices, and uphold policies and standards. The role requires flexibility for evenings, weekends, and holidays and proximity to Morristown, NJ.

We are looking to fill the Remote Call Center Supervisor - Lead Exceptional Customer Care position at Verizon in Morristown, NJ, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Morristown, NJ, United States.

This opportunity is part of our work in Management & Operations, Sales.