Part-Time Healthcare Café Barista & Customer Service

About the Role Our client, a rapidly growing global hospitality brand, is seeking dedicated and customer-focused Remote Customer Service Specialists to join their virtual support team. This role is fully remote, allowing you to provide exceptional assistance to clients and guests from the comfort of your own home. You will be the first point of contact for inquiries regarding bookings, reservations, guest services, and general information about our diverse portfolio of properties.

The ideal candidate possesses outstanding communication skills, a passion for service excellence, and the ability to navigate various digital platforms efficiently. This is an exciting opportunity to contribute to a dynamic industry while enjoying the flexibility of remote work. Your empathy and problem‑solving abilities will be key to ensuring a positive experience for every customer.
Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Assist guests with booking accommodations, modifications, and cancellations.
• Provide information about hotel amenities, services, local attractions, and travel recommendations.
• Troubleshoot and resolve customer issues and complaints efficiently and empathetically.