Remote Tier 1 Support Specialist - Customer Care
Roanoke, Roanoke County, Virginia, 24011, USA
Listed on 2026-11-07
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Placements
24 is seeking a Remote Customer Support Specialist (Tier
1) to provide frontline support to customers. This fully remote role involves handling inquiries, guiding users, and documenting resolutions in a ticketing system.
You will troubleshoot basic issues, explain technical concepts clearly, and escalate complex problems to Tier 2 when needed. A high school diploma is required, with tech certs a plus, and the role offers competitive compensation and remote flexibility.
This Full Time opportunity is for the Remote Tier 1 Support Specialist
- Customer Care role at Placements
24.
This is a great opportunity to take on the Remote Tier 1 Support Specialist
- Customer Care role at Placements
24.
As a Remote Tier 1 Support Specialist
- Customer Care, you will play an important part at Placements
24 in Roanoke, VA, United States.
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