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Remote Call Center Team Lead, Customer Care

Remote / Online - Candidates ideally in
Roanoke, Roanoke County, Virginia, 24011, USA
Listing for: Verizon
Full Time, Remote/Work from Home position
Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 73000 - 126000 USD Yearly USD 73000.00 126000.00 YEAR
Job Description & How to Apply Below

Verizon in Roanoke, VA is seeking a results-driven leader to head a customer care team. You will guide staff handling devices, billing and related inquiries, while delivering exceptional service and mentoring your team to improve performance.

This remote role from home includes occasional trainings and requires 40 scheduled hours per week, flexibility for evenings, weekends and holidays. Verizon is an equal opportunity employer, encouraging applications from diverse backgrounds and experience.

This Full Time role is for the Remote Call Center Team Lead, Customer Care role at Verizon.

We are looking to fill the Remote Call Center Team Lead, Customer Care position at Verizon in Roanoke, VA, United States.

The Remote Call Center Team Lead, Customer Care role at Verizon is now open for applications in Roanoke, VA, United States.

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