Remote SaaS Customer Support Specialist
Fort Worth, Tarrant County, Texas, 76101, USA
Listed on 2026-11-07
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Team Builder, a healthcare SaaS company, seeks a Customer Support Representative to resolve Tier 1–3 issues and collaborate across Customer Success, Implementation, Product, Engineering, and Operations. You will improve self-service resources, documentation, and support workflows in a fast-paced remote environment.
The role emphasizes customer satisfaction, process improvement, and scalable support. A bachelor’s degree or equivalent experience is preferred, with equity opportunities for eligible
The following position is for a Remote SaaS Customer Support Specialist with Team Builder.
The advertised compensation is 73.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SaaS Customer Support Specialist role in the description above.
We appreciate your interest in this position.
Join Team Builder and contribute to our ongoing work.
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