Remote Client Experience Coordinator
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
Remote | Flexible Schedule | Training Provided
We're looking for organized, service-focused individuals to support client communication, travel planning details, scheduling, and follow-up in a remote environment.
As a Remote Client Experience Coordinator
, you'll help clients stay informed and supported while assisting with reservations, itinerary details, accommodations, transportation, activities, and other trip-related needs.
Previous travel industry experience is not required. Training and ongoing support are provided.
What You'll Do- Communicate with clients about preferences, questions, and requests
- Gather travel dates and important planning details
- Assist with reservations and confirmations
- Coordinate schedules and itinerary information
- Provide updates and follow up on pending items
- Help organize accommodations, transportation, and activities
- Assist with changes or special requests
- Maintain accurate client records
- Strong communication skills
- Good organization and attention to detail
- Reliable follow-through
- Ability to manage multiple requests
- Comfort working independently
- Familiarity with email and online systems
- Adaptability when plans change
- Willingness to learn new tools and processes
Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.
What You Can Expect- Fully remote work
- Flexible scheduling
- Structured training
- Ongoing support and resources
- Access to digital planning and reservation tools
- Opportunities to build client-service and travel-coordination skills
Applicants must be located in:
United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions
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