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Remote Medical Tele-Interviewer

Remote / Online - Candidates ideally in
Vaughan, Ontario, L6A 0K9, Canada
Listing for: Skillhub Solutions Inc.
Full Time, Remote/Work from Home position
Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
    Health Insurance
Salary/Wage Range or Industry Benchmark: 39000 - 65000 CAD Yearly CAD 39000.00 65000.00 YEAR
Job Description & How to Apply Below

Use medical knowledge and interviewing skills as a remote Medical Tele-Interviewer with Manulife across Canada. Support customers from home.

This full-time Manulife role conducts lifestyle and medical interviews supporting underwriting for individual life and critical illness insurance applications. You will gather sensitive information, provide customer service, protect confidentiality, and address concerns professionally. Shifts run Monday to Friday between 9 a.m. and 8 p.m. local time.

Key Responsibilities:
  • Conduct in-depth lifestyle and medical interviews
  • Support underwriting for insurance applications
  • Elicit personal and medical information tactfully
  • Manage workload accurately and efficiently
  • Protect confidential information and address customer concerns
Requirements:
  • Medical knowledge, terminology, or experience
  • Accuracy under time constraints
  • Strong spelling, grammar, and communication skills
  • Professional customer service abilities
  • Independent work with minimal supervision; bilingualism valued

Apply medical knowledge, accurate interviewing, and customer service skills to support Manulife’s insurance underwriting from home.

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