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Remote SaaS Customer Service Manager: Lead & Support

Remote / Online - Candidates ideally in
Middletown, Butler County, Ohio, 45042, USA
Listing for: OperationsArmy
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: Remote SaaS Customer Service Manager: Lead Growth & Support
A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in tools like Slack and Intercom.

This role offers the chance to shape a superior support experience in a growing environment.
As a Remote SaaS Customer Service Manager:
Lead Growth & Support, you will play an important part at Operations Army in Columbus, OH, United States. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. This is a Full Time role. The position is based in Columbus, OH, United States.
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