Call Center Agent - Remote Honolulu

Remote / Online - Candidates ideally in
Honolulu, Honolulu County, Hawaii, 96814, USA

Listing for: Staffing Solutions of Hawaii

Full Time, Remote/Work from Home position
Listed on 2026-11-07

Job specializations:

Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR

Position: Call Center Agent

Location: Honolulu, HI (Remote after 4 weeks of training)

Pay: $17– $20/hour

Experience:

1 year of customer service experience is required.

1 year of experience in a high-volume call center environment is preferred.

Education: High School Diploma required.

Type: Full-time;
Contract

Schedule: Monday - Friday; 7:30am to 4:30pm

Staffing Solutions of Hawaii is seeking a Call Center Agent to join a growing and dynamic team!

Job Description

Answer and manage high-volume inbound and outbound calls.

Identify the caller's needs and provide accurate information and solutions.

Document all call interactions in internal systems.

Research and resolve complex inquiries using available resources.

Maintain confidentiality of sensitive information.

De-escalate challenging calls and ensure resolution.

Meet performance metrics for call handling and accuracy.

Position Requirements

Typing speed of at least 60 words per minute with accuracy.

Strong ability to multitask and manage time effectively.

Ability to work independently in a remote environment.

Strong attention to detail in documentation and data entry.

Excellent problem-solving and critical-thinking skills.

Strong verbal and written communication skills.

Professional and customer-focused phone presence.

Ability to handle difficult conversations with composure.

Staffing Solutions of Hawaii is part of Array Corporation
, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affi…