Customer Service Representative
Listing for:
Amerit Consulting
Remote/Work from Home
position
Listed on 2026-11-07
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
CLIENT: A US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies, seeks an accomplished Customer Service Representative for a fully remote role.
LOCATION:Remote / Work from Home DURATION: 6 Months + Temp-to-Hire TRAINING PROVIDED: 1-2 week(s)
SHIFT: 8 hours shift (between 7am to 7pm PST)
PAY RATE: $16/hr. on W2
EQUIPMENT: BYOD (Bring Your Own Device) for work
(Laptop with Windows 10 / 11 with i5 processor or above, Chromebook / Tablets NOT allowed)
RESPONSIBILITIES:- Need a bilingual CSR in a state program that provides discounted home phone and cell phone services to eligible households.
- Respond promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Communicating with customers through various channels. Communicate and coordinate with colleagues, as necessary.
- Ensure customer satisfaction and provide professional customer support. Provide feedback on efficiency of Customer service process.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Desired:
Previous Call Center / Customer service experience. - Education:
At least HS diploma / GED. - Bilingual:
English & once of the following:
Laotian/Lao, Japanese, Mandarin, Cantonese, Vietnamese, Korean, Cambodian, Hmong, Tagalog, Spanish. - Must reside in one of these states - AZ, , NV, UT or TX,
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