Remote Customer Support Agent | Multichannel

Connect America is seeking a Customer Service Agent to serve US customers remotely. In this role, you will handle inquiries via phone, email, and chat, resolve issues, and document interactions in our CRM.

You will collaborate with internal teams to escalate complex cases and ensure customer satisfaction through accurate information and timely follow-up. The position requires a high school diploma, proven customer service experience, excellent English communication, and basic computer skills

We invite applications for the Remote Customer Support Agent | Multichannel Help position located in Bala Cynwyd, PA, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Bala Cynwyd, PA, United States.

This opportunity is part of our work in Management & Operations, Sales.