Remote Quality Monitor – Customer Service QA
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Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Talentoma is seeking a Quality Monitor for a fully remote role based in Kentucky, United States. You will review customer interactions and tickets to ensure accuracy, clarity, and completeness, working within the QA team and under a team lead.
The position requires a 40-hour weekly commitment and varies by shift times. Responsibilities include evaluating inquiries in Zendesk, documenting findings in MaestroQA, maintaining trackers in Google Sheets, and escalating unresolved issues through
Our team is growing, and we are hiring a Remote Quality Monitor – Customer Service QA in Louisville, KY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Quality Monitor – Customer Service QA role in the description above.
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