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Remote Customer Success Manager - SaaS & Security

Remote / Online - Candidates ideally in
North Platte, Lincoln County, Nebraska, 69101, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR

Job Description & How to Apply Below

Campus Guard, a Nelnet Company, oversees information security services for higher education and other public sector clients. The Customer Success Manager owns the client lifecycle, aiming for measurable outcomes from Campus Guard’s SaaS platform and consulting services.

The CSM partners with clients as trusted advisors, monitors health, and coordinates internal teams to ensure adoption, renewal, and long-term retention. Visa sponsorship is not provided; US work authorization is required.

This Full Time opening is for the Remote Customer Success Manager
- SaaS & Security role at Nelnet.

For the Remote Customer Success Manager
- SaaS & Security position at Nelnet, we are reviewing applications now.

Step into the Remote Customer Success Manager
- SaaS & Security role at Nelnet in Omaha, NE, United States and grow with us.

Please review the full job details above before applying.

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