Remote Customer Support Rep

We are hiring Remote Customer Service Representatives to assist members with questions regarding their fitness and wellness benefits. This role is ideal for someone who enjoys helping others and is comfortable providing customer service over the phone.

• Pay: $16.50/hour Nonbilingual OR $17.50/hour - Bilingual in Spanish
• Start Date:
  
  December 2nd and December 9th
• Contract:
  
  3 months, with potential to extend
• Training: 2 weeks, Monday-Friday, 9:00 AM-5:30 PM EST
• Schedule:
  
  8-hour shift between 8:00 AM-8:00 PM EST, Monday-Friday
• Location:
  
  100% Remote
• Cannot reside in NY, HI, CA, AL, GA, or VA
• January is a blackout month with no time off permitted

• Handle inbound or outbound calls regarding fitness and wellness benefits
• Help members understand their benefits, locate participating gyms, access classes, or manage memberships
• Provide friendly, patient, and professional customer service
• Document calls accurately and meet quality, attendance, and schedule expectations
• Some calls may include light retention or soft-sales conversations

• Strong customer service and communication skills
• Comfortable working in a phone-based environment
• Basic Windows/MS Office skills and ability to multitask
• Reliable attendance and strong attention to detail
• Must be able to hardwire internet with minimum speeds of 50 Mbps download / 20 Mbps upload
• Webcam required for training and meetings
• Computer equipment is provided

This is a Contract position based out of El Paso, TX.

The pay range for this position is $16.50 - $16.50/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of El Paso, TX.

This position is anticipated to close on Nov 14, 2026.

This is a fully remote position.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities and speed.

Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic…