Remote Customer Support Manager & QA Coach
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Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
AECOM is seeking a Customer Support Manager to lead the CTrides customer support center. This role will manage the team, ensure service quality, and streamline operations in a remote-first setup with in-person training when needed.
You will own knowledge content, QA processes, and tool improvements, coordinating with the Program Director and transportation partners to keep routes and service information accurate. Excellent communication and coaching skills are required.
The following position is for a Remote Customer Support Manager & QA Coach with AECOM.
This role, Remote Customer Support Manager & QA Coach at AECOM, could be your next move.
Are you ready to take on the Remote Customer Support Manager & QA Coach role at AECOM?
We would love to welcome a new Remote Customer Support Manager & QA Coach to our organisation in CT, United States.
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