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Product Support Specialist — LATAM & Caribbean

Remote / Online - Candidates ideally in
Chula Vista, San Diego County, California, 94199, USA
Listing for: Remote
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Remote Product Support Specialist — LATAM & Caribbean

AirDNA is seeking a Product Support Specialist for a fully remote, long-term contractor role open to candidates based in Latin America or the Caribbean. You will bridge Support and Engineering, dig into logs and data, and explain complex pricing issues in simple terms to hosts.

You will help shape playbooks and SOPs for a brand-new pod, with a focus on end-to-end problem solving and host protection. This role emphasizes non-scripted problem solving over ticket speed, with opportunities to write

We would love to welcome a new Remote Product Support Specialist — LATAM & Caribbean to our team in San Francisco, CA, United States.

The following opportunity is for a Remote Product Support Specialist — LATAM & Caribbean with Remote.

Our organisation is growing, and we are hiring a Remote Product Support Specialist — LATAM & Caribbean in San Francisco, CA, United States.

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