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CX Support Specialist — Remote SaaS; Tech

Remote / Online - Candidates ideally in
Passaic, Passaic County, New Jersey, 07055, USA
Listing for: Travefy
Full Time, Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 13000 - 27000 USD Yearly USD 13000.00 27000.00 YEAR

Job Description & How to Apply Below

Position: CX Support Specialist — Remote SaaS (Travel Tech)

Travefy is hiring a remote, independent contractor for full-time customer support. The role supports travel professionals via chat and email, collaborating with an AI agent, and occasionally handling phone escalations.

You’ll work Philippines time hours and overlap with teammates in the Philippines and the US as needed. Ideal candidates have 2+ years in customer support within SaaS, strong English writing, and the ability to stay calm under pressure.

Consider building your career as a CX Support Specialist — Remote SaaS (Travel Tech) at Travefy.

As a CX Support Specialist — Remote SaaS (Travel Tech), you will play an important part at Travefy in Pennington, NJ, United States.

We invite applications for the CX Support Specialist — Remote SaaS (Travel Tech) position located in Pennington, NJ, United States.

The following opportunity is for a CX Support Specialist — Remote SaaS (Travel Tech) with Travefy.

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