AI-First Customer Support Architect — Remote

A leading mattress brand is seeking an experienced Customer Support Manager to develop an AI-first support infrastructure. This role involves optimizing workflows and using technology to enhance customer experiences. The ideal candidate will have over 5 years in customer support management, data analysis skills, and expertise in tools like Zendesk and Alhena AI. Competitive salary package with remote work options and performance bonuses are offered.
Consider building your career as a AI-First Customer Support Architect — Remote l responsibilities and requirements are described in the listing above. Learn more about the AI-First Customer Support Architect — Remote role in the description above. We appreciate your interest in this position. Join Puffy and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.