Compassionate Mortuary Assistant | Family Services

Nakamura Mortuary is looking for a Staff Associate to join our team in Wailuku, HI where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one.

We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Qualifications

• 1 year of experience in customer service preferred

Compensation of $20/hr.

Nakamura Mortuary has been a trusted source of care and support for families in the Wailuku community since 1947. Rooted in a tradition of compassion and service, our dedicated team helps families honor their loved ones through meaningful experiences that celebrate life, preserve cherished memories, and foster healing. Guided by the values of respect, dignity, and aloha, we take pride in serving generations of Maui families during life's most important moments.

Joining our location means becoming part of a legacy of exceptional care and a team committed to making a meaningful difference in the community.

Nakamura Mortuary is part of the North Star Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, North Star Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.