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Remote SMB Customer Success Manager Retention

Remote / Online - Candidates ideally in
Athens, Clarke County, Georgia, 30383, USA
Listing for: Xplor
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Remote SMB Customer Success Manager - Growth & Retention

Xplor is hiring a Customer Success Manager for our SMB vertical. You will onboard, train, renew, upsell and drive adoption across client portfolios, building trusted advisor relationships with executives.

Remote-friendly, you will collaborate with cross-functional teams to ensure a best-in-class customer experience and measurable retention growth. Reporting to the Customer Success Manager, you’ll manage 1–3 location portfolios, execute renewals and upsells, and contribute to product adoption and

The Remote SMB Customer Success Manager
- Growth & Retention position in the Management & Operations, Sales field is open for applications.

Step into the Remote SMB Customer Success Manager
- Growth & Retention role at Xplor in Atlanta, GA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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