Customer Success Executive

Job Title:

Customer Service Executive - REMOTE

Location:

Fully Remote
Salary: £14.36 per hour
Pay Rate: £14.36ph
Duration: 2-month temporary contract, with the possibility of extension.

Start Date:

Monday 16th November 2026

IMPORTANT INFO:
Successful candidates must be available to start on Monday 16th November, and also pass a DBS check

The Role:

We are looking for confident and empathetic Customer Service Executives to support with a backlog of patient referrals.

The role will involve making outbound calls to patients, providing a professional, reassuring and supportive service while working through outstanding referrals.

Key Responsibilities:

Making outbound calls to patients regarding outstanding referrals

Working through a backlog of patient referrals efficiently

Providing a calm, friendly and empathetic telephone service

Updating and navigating multiple systems

Working in a fast-paced environment while maintaining accuracy

Essential Requirements:

An empathetic and calming telephone manner

Confident and comfortable making outbound calls

Ability to work in a fast-paced environment

Confident using multiple computer systems

Excellent communication and customer service skills

A private working space and suitable work-from-home setup

Must be able to successfully pass a DBS check

IMPORTANT:
Candidates MUST be available to start on Monday 16th November 2026 and be able to pass a DBS check.

If you are immediately available, have excellent customer service skills and are confident working remotely, we would love to hear from you!

Apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age