Remote Tele-Interviewer

Position: Remote Tele-Interviewer at Dynacare
Make a meaningful impact as a Tele-Interviewer at Dynacare, working from home with flexible hours. Engage with insurance applicants to facilitate thorough and precise interviews while providing exceptional customer service.

Dynacare is seeking a dedicated Tele-Interviewer for a part-time, permanent role operating within a remote call center. The successful candidate will have at least one year of customer service experience, preferably in a fast-paced environment. Proficiency in handling inbound and outbound calls is essential for collecting and documenting applicant data accurately.

Key Responsibilities:

• Conduct professional telephone interviews with insurance applicants  

• Document responses accurately without errors  

• Manage scheduled appointments and follow-up calls  

• Collaborate with team members to meet quality goals  

• Maintain a customer-centric approach during interactions  

Requirements:

• College diploma in a relevant field  

• Minimum 1 year in customer service  

• Experience in a call center environment  

• Knowledge of medical terminology is an asset  

• Bilingual skills are a plus  

Become a vital part of Dynacare’s mission by using your interviewing and customer service expertise in this fully remote role.