Remote Case Reopening Specialist
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Customer Service/HelpDesk
Clerical, Customer Service Rep
Job Description & How to Apply Below
HRS Talent Solutions is seeking a Customer Service Case Reopening Assistant to work remotely. The role focuses on reopening or creating follow-ups for closed support cases, ensuring continuity and proper handoff to the next agent.
The ideal candidate understands how to quote only permitted information and attach files within the approved system. The position involves following new customer messages, summarizing updates, and applying reopening rules.
Are you ready to take on the Remote Case Reopening Specialist role at HRS Talent Solutions?
This is a Full Time role.
The position is based in Cleveland, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 36.000 - 38.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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