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Remote Call Center Leader

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48910, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 51000 - 57000 USD Yearly USD 51000.00 57000.00 YEAR

Job Description & How to Apply Below

Maximus is seeking a Call Center Supervisor to lead customer service representatives in a fully remote capacity, ensuring quality and SLA compliance. The role requires a U.S. citizen, ability to pass a federal background check, and hosting equipment provided by the company.

You will develop schedules, coach staff, monitor performance, and partner with HR for hiring decisions while maintaining confidentiality and adherence to wage and hour policies. Contract award-based.

We are seeking a motivated Remote Call Center Leader to join Maximus in Lansing, MI, United States.

This posting is for the Remote Call Center Leader role at Maximus, based in Lansing, MI, United States.

We are looking to fill the Remote Call Center Leader position at Maximus in Lansing, MI, United States.

The Remote Call Center Leader role at Maximus is now open for applications in Lansing, MI, United States.

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