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Remote Senior Lead, Enterprise Customer Insights

Remote / Online - Candidates ideally in
Kennewick, Benton County, Washington, 99336, USA
Listing for: Lumen
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR

Job Description & How to Apply Below

Lumen is seeking a Customer Insights Manager to drive the Enterprise Customer Insights Roadmap. You will design and execute complex insights projects with internal teams and external partners, guiding marketing, product, and sales with customer-centric decisions.

Remote, U.S.

-based work from home role. You will plan interviews, analyze data, run surveys, and lead cross-functional insights initiatives to improve marketing strategy and digital experiences.

Our group is growing, and we are hiring a Remote Senior Lead, Enterprise Customer Insights in Olympia, WA, United States.

Consider building your career as a Remote Senior Lead, Enterprise Customer Insights at Lumen.

The Remote Senior Lead, Enterprise Customer Insights position in the Management & Operations field is open for applications.

We have an opening for a Remote Senior Lead, Enterprise Customer Insights in Olympia, WA, United States within Management & Operations.

Position Requirements

10+ Years work experience
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