Client Coordinator & Dispatch Specialist

Premier Home Field Services is expanding its operations in Statesboro, Georgia. Premier Home Field Services works with property owners and managers throughout the United States to help them maintain and manage their properties. Our motto:
Timely. Trusted. Premier indicates our commitment to providing timely, transparent and quality services to our clients nationwide.

Working in a 300 billion dollar industry being Timely Trusted Premier sets us apart. We are always looking for team members who are trustworthy, do good work, and follow through with commitments in a timely manner. If that is you;

Premier Home Field Services is expanding its operations in Statesboro, Georgia. Premier Home Field Services works with property owners and managers throughout the United States to help them maintain and manage their properties. Our motto:
Timely. Trusted. Premier indicates our commitment to providing timely, transparent and quality services to our clients nationwide.

Working in a 300 billion dollar industry being Timely Trusted Premier sets us apart. We are always looking for team members who are trustworthy, do good work, and follow through with commitments in a timely manner. If that is you;

We're seeking a sharp, adaptable, and proactive Client Coordinator to manage the front lines of our business.

Important Location

Note:

We are currently operating remotely while we prepare to open a physical office in Pasco, WA. This role will begin as a Work-From-Home position but will transition to a fully in-office role. You must be local to the Tri-Cities area and willing to commute to Pasco once the office is ready.

This is a fast-paced, high-urgency role. We need a team member who thrives under pressure, can handle ringing phones, and can rapidly enter work order data into our system. Our compensation model includes a base hourly wage plus direct piece-rate bounties - meaning the faster and more accurately you process client orders, the more money you make.

• Previous experience in dispatch, call centers, property management, or high-volume customer service

One of:

• Client Services Manager
• Maintenance Coordinator
• Project Manager

• Answer incoming phone calls and emails from property managers, tenants, and clients (high-speed intake)
• Log work order details accurately into our project management software within strict time limits
• Assist in routing urgent work orders to our network of contractors and vendors (dispatch support)
• Keep clients updated on the status of their maintenance requests and effectively de-escalate urgent situations