CPT-Customer Service Ticket Support & Order Documentation Virtual Assistant; Fully Remote
Listing for:
20four7VA
Part Time, Remote/Work from Home
position
Listed on 2026-11-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Admin Assistant, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Handle routine customer service tickets for tracking inquiries and document retrieval.
- Retrieve and send order documents such as MTRs, COCs, and invoices via Zendesk.
- Document and close tickets, escalate complex issues to the customer service team.
Requirements:
- Customer service or ticket-based support experience with excellent written English.
- Proficiency in Zendesk and ability to learn client systems quickly.
- Attention to detail and comfort working with high volume of written requests.
What We Offer:
- Competitive rates and weekly payments for independent contractors.
- Free training and upskilling opportunities to enhance your skills.
- A supportive community and constant guidance from the team.
20four7VA is a global platform that matches businesses with independent contractors for remote administrative and customer service roles. The company provides free training, upskilling, and a vibrant support community for its contractors.
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