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Remote Member Advocate | Service & Support Champion

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: Blue Cross and Blue Shield of Massachusetts Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Call Center / Support
Salary/Wage Range or Industry Benchmark: 23000 - 33000 USD Yearly USD 23000.00 33000.00 YEAR

Job Description & How to Apply Below

Blue Cross Blue Shield of Massachusetts is seeking a Member Advocate in the Hingham area for a remote/telework-enabled role. You will assist members by answering questions, explaining health and dental benefits, and guiding them to solutions within a structured service center.

The position offers phased training, 37.5 hours per week initially, and after training a shift to later hours EST with potential growth opportunities. Prioritizes compassionate, proactive service and clear communication.

We are seeking a motivated Remote Member Advocate | Service & Support Champion to join Blue Cross and Blue Shield of Massachusetts Inc. in Hingham, MA, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Hingham, MA, United States.

This opportunity is part of our work in Sales.

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