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Remote Call Center Agent - Patient Scheduling

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02212, USA
Listing for: Mass General Brigham Community Physicians
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 24000 - 32000 USD Yearly USD 24000.00 32000.00 YEAR

Job Description & How to Apply Below

Mass General Brigham Community Physicians Call Center is seeking a full-time Call Center Representative in Lawrence, MA. The role handles a high volume of inbound calls, schedules appointments, answers inquiries, and resolves issues to ensure timely, quality care.

The position requires a high school diploma and 1–2 years of customer service experience, with remote work possible after onboarding. Typical hours are 8:30 AM–5:00 PM, Monday–Friday.

This Full Time position is for the Remote Call Center Agent - Patient Scheduling role at Mass General Brigham Community Physicians.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Lawrence, MA, United States.

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