Customer Success Lead - Security & Compliance SaaS; Remote

Campus Guard, a Nelnet Company, is hiring a Remote Customer Success Manager (CSM) to own the client lifecycle and drive measurable outcomes from the SaaS platform and consulting services. The role emphasizes security/compliance outcomes, health monitoring, and long‑term client retention in a fully remote US environment.

You will lead onboarding, success planning, and renewal activities, collaborating with cross‑functional teams to ensure timely delivery and adoption.

We are seeking a motivated Customer Success Lead
- Security & Compliance SaaS (Remote) to join Nelnet in Topeka, KS, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Success Lead
- Security & Compliance SaaS (Remote) role in the description above.

We appreciate your interest in this position.