Customer Support Representative; Remote

We’re seeking a helpful, customer-focused representative to assist customers remotely through phone, email, or chat. You'll answer questions, help resolve common issues, and ensure each interaction is handled professionally.

• Respond to customer inquiries through assigned channels.
• Provide accurate information about products, services, or policies.
• Troubleshoot routine issues and escape complex cases.
• Document interactions and update customer records.
• Follow service standards and protect customer information.

• Strong written and verbal communication skills.
• Patient, professional, and solution-oriented approach.
• Comfortable using computers and learning customer-support software.
• Ability to manage time and work independently.
• Previous customer service experience is preferred but not required.
• Reliable internet access and a suitable remote workspace.

Pay: $25.19 - $30.19

This opening is for the Customer Support Representative (Remote) role at Sky Health Care Management.