Remote Case Reopening Specialist
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Customer Service/HelpDesk
Clerical, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
HRS Talent Solutions is seeking a Customer Service Case Reopening Assistant to work remotely. The role focuses on reopening or creating follow-ups for closed support cases, ensuring continuity and proper handoff to the next agent.
The ideal candidate understands how to quote only permitted information and attach files within the approved system. The position involves following new customer messages, summarizing updates, and applying reopening rules.
Our group is growing, and we are hiring a Remote Case Reopening Specialist in Cleveland, OH, United States.
We appreciate your interest in this position.
Join HRS Talent Solutions and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Case Reopening Specialist role at HRS Talent Solutions, based in Cleveland, OH, United States.
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