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Remote SMB Customer Success Manager Retention

Remote / Online - Candidates ideally in
Athens, Clarke County, Georgia, 30601, USA
Listing for: Xplor
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Remote SMB Customer Success Manager: Growth & Retention

Xplor is seeking a Customer Success Manager to oversee a portfolio of SMB customers, focusing on onboarding, renewal, upsell and adoption. You’ll build strong relationships with executives and stakeholders, ensuring a best-in-class experience and long-term value.

Reporting to the Manager of Customer Success, you will drive product adoption, manage campaigns, and work cross-functionally to mitigate churn and support revenue growth across 1–3 location clients.

Are you ready to take on the Remote SMB Customer Success Manager:
Growth & Retention role at Xplor?

We invite applications for the Remote SMB Customer Success Manager:
Growth & Retention position located in GA, United States.

The following role is for a Remote SMB Customer Success Manager:
Growth & Retention with Xplor.

Our group is growing, and we are hiring a Remote SMB Customer Success Manager:
Growth & Retention in GA, United States.

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