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Remote Software Account Support Specialist

Remote / Online - Candidates ideally in
Waterloo, Black Hawk County, Iowa, 50701, USA
Listing for: Hrstalentsolutions
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR

Job Description & How to Apply Below

Hrstalentsolutions is seeking a Software Account Support Associate for a full-time remote role in the United States. You will guide users through approved help materials, walk through routine steps, and route technical defects to the support team.

You won’t write code or access passwords, and you won’t promise product changes. The position emphasizes clear writing, curiosity, and the ability to document issues and escalate where needed.

For the Remote Software Account Support Specialist position at Hrstalentsolutions, we are reviewing applications now.

Step into the Remote Software Account Support Specialist role at Hrstalentsolutions in Des Moines, IA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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