Specialized Roles:
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Reporting to the Decoration Services Manager, you will manage assigned hard goods orders from entry through shipping. The position requires customer communication, order coordination, software navigation, and accurate handling of time-sensitive details. You will support customers and assigned accounts while meeting departmental KPIs and deadlines.
Key Responsibilities:
Manage order flow from entry through shipping
Coordinate hard goods and special decoration orders
Prepare time-sensitive orders for art and production
Provide accurate decoration guidance and obtain approvals
Resolve customer issues within company procedures
Requirements:
High school diploma required; college diploma preferred
At least two years of customer service experience
Strong English communication and customer service skills
Microsoft Office, Net Suite, and multiple software proficiency
Ability to multitask, prioritize, and meet tight deadlines
Apply your order coordination, customer service, and technical skills as a remote Decoration Services Coordinator with S&S Activewear.
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