Remote Mid‑Market SaaS Customer Success Manager
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Customer Service/HelpDesk
Job Description & How to Apply Below
Portside is seeking a Customer Success Manager to own a mid-market book in a fully remote capacity. You will drive onboarding, cadence reviews, health/risk assessments, and training while coordinating with Sales, Product, Marketing, and Support.
Ideal candidates bring 5+ years in SaaS customer success, fluency with data-driven decisions, and experience using automation to scale outcomes. Aviation-related interest is a plus, as is AI-powered CS tooling.
This posting is for the Remote Mid‑Market SaaS Customer Success Manager role at Portside, based in TN, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in TN, United States.
This opportunity is part of our work in Management & Operations, Sales.
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