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Remote Customer Support Consultant - Billing & Tech

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95025, USA
Listing for: SupportYourApp
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Position: Remote Customer Support Consultant - Billing & Tech Help

Support Your App  is seeking a remote Customer Support Specialist in the United States to assist users of a cloud file-sharing platform. You will handle chat and email inquiries, focusing on billing, usage guidance, account issues, and login questions.

Responsibilities include escalating unresolved tickets, reproducing issues with bug reports, and following SOPs. Strong English writing and at least 1 year of support experience are required; a stable internet connection is essential.

Step into the Remote Customer Support Consultant
- Billing & Tech Help role at Support Your App  in United States and grow with us.

Are you ready to take on the Remote Customer Support Consultant
- Billing & Tech Help role at Support Your App ?

We would love to welcome a new Remote Customer Support Consultant
- Billing & Tech Help to our organisation in United States.

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