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Senior Enterprise Customer Success Manager - Remote

Remote / Online - Candidates ideally in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Symbotic
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR

Job Description & How to Apply Below

Exol is seeking a Manager, Customer Success B2B to own strategic enterprise relationships with CPG, grocery, and F&B customers using Exol’s Robotic Logistics Platform. You will drive retention, renewals, and net revenue growth, coordinating across operations, engineering, finance, and sales.

The ideal candidate has 8+ years in enterprise account leadership, strong negotiation skills, and experience with contract renewals and multi-year agreements.

For the Senior Enterprise Customer Success Manager
- Remote position at Symbotic, we are reviewing applications now.

This role, Senior Enterprise Customer Success Manager
- Remote at Symbotic, could be your next move.

Are you ready to take on the Senior Enterprise Customer Success Manager
- Remote role at Symbotic?

We would love to welcome a new Senior Enterprise Customer Success Manager
- Remote to our group in Wilmington, MA, United States.

Position Requirements

10+ Years work experience
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