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Pet Wellness Support Specialist; Tier 1

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: Snout
Full Time, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR

Job Description & How to Apply Below

Position: Pet Wellness Support Specialist (Tier 1–2)

Snout is a fast-moving startup offering pet wellness plans, seeking a Customer Support Specialist (Tier 1 +
2) to help veterinarians and pet parents through phone, email, and chat. You’ll resolve issues, handle cancellations, and collaborate with product, operations, payments and support teams to improve workflows.

Based in Texas or Georgia with a quiet home office and reliable internet, you’ll join a venture-backed team committed to reducing churn and delivering great customer experiences while

Consider building your career as a Pet Wellness Support Specialist (Tier 1–2) at Snout.

Are you ready to take on the Pet Wellness Support Specialist (Tier 1–2) role at Snout?

We would love to welcome a new Pet Wellness Support Specialist (Tier 1–2) to our group in United States.

For the Pet Wellness Support Specialist (Tier 1–2) position at Snout, we are reviewing applications now.

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