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Remote SaaS Customer Success & Support Specialist

Remote / Online - Candidates ideally in
Athens, Clarke County, Georgia, 30383, USA
Listing for: Infomedia
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 53000 - 58000 USD Yearly USD 53000.00 58000.00 YEAR

Job Description & How to Apply Below

Infomedia in Atlanta, GA (remote) is seeking a Customer Support Specialist to help customers succeed with our software products. This role is ideal for someone early in their SaaS support career who enjoys building relationships, enabling knowledge, and collaborating across functions to drive long-term customer success.

You’ll support customers using Simple Part, MicrocatEPC, Superservice Triage, Menus, and Infodrive, while collaborating with teams in Atlanta and Detroit.

We are currently recruiting a Remote SaaS Customer Success & Support Specialist for our team in Atlanta, GA, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote SaaS Customer Success & Support Specialist role in the description above.

We appreciate your interest in this position.

Join Infomedia and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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