Remote Customer Support Specialist II
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
AECOM is seeking a Customer Support Representative II to join our CTrides Customer Support Center. This role will primarily be a remote position, with in-person training, and occasional in-office meetings.
The representative serves as the first point of contact for CTrides customers via phone, email, chat, and web. The successful candidate will document interactions in Zendesk, follow service standards, and escalate complex issues as needed.
Are you ready to take on the Remote Customer Support Specialist II role at AECOM?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Support Specialist II role in the description above.
We appreciate your interest in this position.
Join AECOM and contribute to our ongoing work.
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