Remote Customer Success Manager: Revenue & Renewal

Big Commerce Pty. is hiring a Customer Success Manager to own a portfolio of named customer relationships across onboarding, adoption, retention, renewal, expansion, and advocacy. You will drive customer outcomes with commercial accountability, mitigating churn and maximizing long-term value.

The role emphasizes proactive engagement, executive-level discussions, and collaboration with Sales, Product, and Support to deliver a seamless customer experience in a fast-paced ecommerce environment.

As a Remote Customer Success Manager:
Revenue & Renewal Growth, you will play an important part at Big Commerce Pty. in Atlanta, GA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Success Manager:
Revenue & Renewal Growth role in the description above.

We appreciate your interest in this position.