Remote Helpdesk & Operations Coordinator
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Customer Service/HelpDesk
Job Description & How to Apply Below
IWG plc is seeking a Support Centre Helpdesk Coordinator to support North America from a remote location. Reporting to the Operations Manager - Americas, this role aligns with Central Region business hours and ensures swift resolution of customer service issues.
You will work with the Global Service Centre, coordinate escalations, review charges or credits when needed, and maintain case records, aiming to protect revenue and improve customer satisfaction.
The following opening is for a Remote Helpdesk & Operations Coordinator with Iwg Plc.
Learn more about the Remote Helpdesk & Operations Coordinator role in the description above.
We appreciate your interest in this position.
Join Iwg Plc and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Helpdesk & Operations Coordinator role at Iwg Plc, based in Addison, IL, United States.
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