Remote Federal Customer Care Specialist
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Customer Service/HelpDesk
Job Description & How to Apply Below
ITCON Services, LLC is seeking dedicated and customer-focused Remote Customer Service Representatives to support a federal contact center program.
In this role, you will handle inquiries across multiple channels, follow knowledge articles, capture and route service requests, and escalate when needed, while staying compliant and providing clear information in plain language. U.S. citizenship, 60 WPM typing, and ability to obtain government clearance are required.
Are you ready to take on the Remote Federal Customer Care Specialist role at ITCON Services?
The position is based in FL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 36.000 - 58.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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