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Remote Customer Experience Specialist — Impact & Retention

Remote / Online - Candidates ideally in
Derby, Derbyshire, DE1, England, UK
Listing for: Divongroup
Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR

Job Description & How to Apply Below

Divongroup is seeking a Customer Experience Specialist who is passionate about helping people and solving problems. You will be the first line of contact for users, turning issues into opportunities.

The role involves providing support via chat, email, and social platforms while ensuring a positive customer journey. Ideal candidates have 2+ years of experience in customer support, excellent communication skills, and a calm, empathetic mindset. Enjoy perks like above-market pay, flexible time off, and monthly team fun.

The Remote Customer Experience Specialist — Impact & Retention role at Divongroup is now open for applications in United Kingdom.

This opening is for the Remote Customer Experience Specialist — Impact & Retention role at Divongroup.

We are seeking a motivated Remote Customer Experience Specialist — Impact & Retention to join Divongroup in United Kingdom.

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